Charity survey shows up shambolic work programme

In the wake of the unfolding A4e scandal, a new survey reveals bafflingly low client referral rates among welfare-to-work subcontractors. What’s going on?

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One of the big ideas behind the government’s welfare reforms is that local charities would be better at getting the unemployed into work than government.

Iain-Duncan-SmithIt just so happened that there would be a middleman – often a  big contractor like A4e that, despite suffering several fraud arrests, still carries £200 million of public sector contracts.

Once the contractor takes on the case, they then find a subcontractor – the small local organisation – who will actually help secure employment for the jobseeker.

Except that specialist trade magazine Third Sector have reported the majority of welfare-to-work subcontractors  in one survey have had precisely no client referrals.

The survey, conducted by the London Voluntary Service Council, found that out of 16 different subcontractors throughout the capital, 11 of the subcontractors had yet to receive a single referral in the first year of the Work Programme.

Five were considering withdrawing, two had already done so, and one had never signed a contract in the first place.

All 16 were ‘Tier 2’ subcontractors, which, Third Sector note, ‘deliver shorter, more specialist interventions than those in the tier 1 category, focusing on tackling a particular barrier to work.’ None, the Voluntary Service Council’s report continues, have any indication of how many clients they might receive in the next year.

This is, they observe:

“…symptomatic of flaws in the design of the Work Programme, which suggests it isn’t offering disadvantaged clients the support they need.”

Certainly, the least it suggests is a gap between the theory and practice of the Work Programme, what the DWP describes as “…very much a partnership between government and providers from across the public, private and third sectors”, is, in reality, a partnership between government and a small number of major private contractors.


See also:

New report reveals ‘devastating evidence of systemic fraud with A4e’ 22 Mar 2012

The document A4e doesn’t want you to see 5 Mar 2012

Look Left – A4e: Corruption, fraud and the £200m failure to help the unemployed 2 Mar 2012

A4e’s fall from grace has been in the pipeline for two years 2 Mar 2012

The government’s got big plans for workfare – don’t expect them to back down easily 27 Feb 2012


It would be bad enough if the Big Society ideal of supporting small local charities was a sham. But it also opens up the door to the possibility of fraud. The middleman contractor is paid when taking on a case, and then paid again when that client stays in work for 26 weeks, and thereafter receives weekly payments for every week the client keeps their job.

This obviously leads to the potential for large contractors taking on cases, cashing the cheques and then not bothering to to refer them.

Give the range of fraud allegations affecting contractors like A4e, it is a real possibility.


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21 Responses to “Charity survey shows up shambolic work programme”

  1. Janet Graham

    Charity survey shows up shambolic work programme, writes @BenPhillips1989: #a4e #WorkProgramme #IDS

  2. Sue Marsh

    RT @leftfootfwd: Charity survey shows up shambolic work programme

  3. Jamie Cartwright

    RT @leftfootfwd: Charity survey shows up shambolic work programme

  4. Brian Moylan

    RT @suey2y: RT @leftfootfwd: Charity survey shows up shambolic work programme

  5. diana foster

    RT @leftfootfwd: Charity survey shows up shambolic work programme

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